I know this isn't a question about history, but rather about historians. I'm curious to get the impression of people who work in the field, also realizing this might not be the most appropriate forum to ask this question. For background on the conflict, see this article: http://www.dailymail.co.uk/news/article-1268476/Historian-Orlando-Figes-admits-leaving-devastating-anonymous-reviews-savaging-rivals-books-Amazon.html
It was Robert Service not Conquest. Service is a terrible historian.