For the Soviet Union, the answer is, neither of the above. In reality, the majority of Soviet citizens simply didn't have a phone. The Soviet telecommunications infrastructure was woefully inadequate and incapable of meeting the basic demand for land-line connections.
Here is a relevant excerpt from an article online:
At the end of 1986, an estimated 33 million telephones were connected with, or had access to, the Ministry of Communications network. However, the total number of telephone sets connected to Soviet networks was 39.5 million, which indicates that 6.5 million sets were on separate networks not belonging to the Ministry of Communications. Of the 33 million sets within the Ministry of Communications system, 27.7 million were on urban and 5.3 million on rural networks. Furthermore, of this total, 18.5 million telephone sets were classified as residential, which meant not only sets in private residences but also ones located in communal areas, such as hallways of multifamily residences or in housing projects. Indeed, according to official Soviet data, only 28 percent of urban and 9.2 percent of rural families had telephones in 1986. In early 1987, for instance, 13.3 million requests were made for installations of telephones in cities alone.